English Language Competency Development Program

In 2025, Praram 9 Hospital implemented an English language competency development program to support the increasing number of international customers and to elevate service standards to the international level. The program focuses on developing practical communication skills that can be applied in daily work, covering both medical communication and hospitality-oriented service communication.

The development program was delivered through various learning formats, including classroom training conducted by native-speaking instructors, application-based online learning, and internally developed e-learning English courses. These approaches enable continuous and flexible learning opportunities for employees. In addition, the organization conducted post-training English proficiency assessments to evaluate learning outcomes.

The results are used to support systematic individual development planning in alignment with the Individual Development Plan (IDP) framework and to further strengthen employees’ professional service capabilities.